In this episode, we begin with the first question: why bother thinking about conflict?
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If you’ve ever had a conversation that went really wrong, and wondered what you could do differently, you’re in the right place.
We know that it can be hard to know what to say, let alone how to say it. We wanted to share some stories and insights on how to have those difficult conversations.
Check out the podcasts below to hear some useful tools and tips on how to be heard and to hear when emotions are running high.


Unlocking Conflict
Unlocking Conflict is a podcast all about handling conversations better – in work, at home or in life. We look at the skills that can help us navigate conflict better to reduce stress and build better relationships or get better outcomes. This isn’t just about the big blow outs – it’s about the small things too, like the feedback we want to give, but can’t work out how to say, or the conversation that just never happens. Join our group of mediators, coaches and facilitators to start turning conflict on its head.
A collaboration between Crux, Peacewell and Wandsworth Mediation Service.
Listen here or search Unlocking Conflict in the main podcast apps.
Turning conflict on its head with NVC
We explore Non Violent Communication and how it can transform our conversations
Read MoreUnlocking the power of listening
We look at one of the most underestimated skills in life: listening.
Read MorePreparing for a tricky conversation
Techniques for having the conversations you want to have, rather than the ones you regret.
Read MoreDe-escalating conflict
What can we do when a conversation is going really wrong, in the heat of the moment?
Read MoreBreaking the silence
What if someone isn’t telling you what’s going on? Maybe you suspect they’re annoyed with you, or maybe you’ve had...
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