listening

We look at how mediation can help transform seemingly hopeless situations. How from the courts, to the workplace to the street, mediation creates a space where people travel from toxic conflict to relief.

What can we do when we keep having the same issue or argument with someone? We look at how and why arguments repeat themselves, and how to break the cycle.

What if someone isn’t telling you what’s going on? Maybe you suspect they’re annoyed with you, or maybe you’ve had an argument and everything’s gone silent since…. We discuss opening up a conversation.

What can we do when a conversation is going really wrong, in the heat of the moment?

Techniques for having the conversations you want to have, rather than the ones you regret.

We look at one of the most underestimated skills in life: listening.