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difficult conversations

Noise, neighbours and how to approach it

Noise from your neighbours can feel like one of the hardest things to resolve well. We know it’s a bigger issue than normal after months of lockdown, and it can have a huge impact on our wellbeing. But there are small steps you can take to try and improve the situation (or stop it getting worse).

Navigating Christmas

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If you’re facing tricky decisions because of coronavirus, on top of the usual Christmas tensions, this is the episode for you!

Mediation as a way forward

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Starting with practical questions of how you might get a mediator, or suggest to someone that mediation might be helpful. We look at things to bear in mind while doing that, and finally how mediation techniques can help us counteract polarisation.

The power of mediation

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We look at how mediation can help transform seemingly hopeless situations. How from the courts, to the workplace to the street, mediation creates a space where people travel from toxic conflict to relief.

Stuck in a loop

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What can we do when we keep having the same issue or argument with someone? We look at how and why arguments repeat themselves, and how to break the cycle.

Breaking the silence

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What if someone isn’t telling you what’s going on? Maybe you suspect they’re annoyed with you, or maybe you’ve had an argument and everything’s gone silent since…. We discuss opening up a conversation.

De-escalating conflict

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What can we do when a conversation is going really wrong, in the heat of the moment?

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