In this episode, we begin with the first question: why bother thinking about conflict? Can you learn how to handle conversations better and what happens when you do?
Plus: how our brains are wired to freeze, fight or fly and why thinking of an iceberg can help you.
Do you want to be more adept at making decisions and negotiating outcomes that you want?
Check out our new negotiation training course taught by Joshua Becker, MBA teacher at UCL.